This blog portrays my observations. My experiences and interpretations, as a physician and also on a more personal level. A picture already exist through your eyes in your mind, you just need a camera to capture it.
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Friday, February 22, 2013
Huddle, Multidisciplinary Rounds.
Finally I was able to successfully roll out Huddle or multidisciplinary rounds at all three hospitals.
So far I have heard great things the way we are conducting these rounds.
We have a huddle for 20 minutes every day, less than a minute per patient at a specific location in each hospital.
Out team members include everyone who are stakeholders in patient care.
1- Dedicated case manager. (I would appreciate if you can assign a dedicated case manager for all our patients)
2- House nursing supervisor.
3- Floor supervisors (optional).
4- Physical therapy and occupational therapy.
5- Dietary.
6. Core measure/ quality measure person for real time corrective measures for CHF, Pneumonia, AMI etc.
7- Hospital DRG coder. (Again this would take care of any def. in documentation).
8- Mr. Computer, so we can take care of orders during rounds.
9. Pharmacist (if they can).
Our team has so far improved,
1- Potential early discharges and transfers.
2- Plan of care for the day.
3- Identify needs for patients.
4. Improve work flow and delegation of tasks.
5. Improve core measure compliance and power plans.
6. Improve documentation.
7- Contain cost per case.
And the best part is.... it is a lot of fun.
Thursday, May 24, 2012
Hiroshima, A Hard Stop.
A
hard stop is something you can absolutely not do after a certain point. I believe as far as nuclear arsenal is
concerned we should have had a hard stop on August 6th, 1945.
We
were in Koyoto for few days; we were debriefed regarding our Kaizen project in
Fukoaka. Dr Rippe, Dr Nunez and I
decided to make a quite round trip to Hiroshima. We took a bullet train and
ended up in Hiroshima.
I
wanted to visit this site since I wrote a blog here almost two years ago
regarding a patient of mine who was in Hiroshima.
As
soon we entered the Hiroshima Peace Park, it felt like the bomb was still hovering over you rather then something which has happened almost 70
years ago.
Sometimes
you can almost feel the sounds of tortured spirits screaming and begging you to
stop their anguish, your mind starts to play tricks on you, you can smell
bodies burning and seeing charred skin. As you continue to walk you finally
come across ground zero, the prefectural Hall that now lies in ruins.
My
friend Ramone was in so much anguish, he could not even finish the museum.
In
the end you wonder what has changed since then? Our course remain
unaltered. Auschwitz, Bosnia, Rawanda and 9/11….
About
the picture: The picture shows a
shadow left behind by radiation heat rays. The shadow is of a person who was sitting
250 meters from the hypocenter, waiting for the bank to open. It never did!
Tuesday, May 22, 2012
Toyota Production System. Part 3.
Kaizen project at Showa Industry.
Our
2 teams spent 5 grueling days at the Showa Tekko plant in Fukuoka. This
particular plant produces all kind of equipment, from air conditions to vacuum
boilers. Some of their cooling equipment is as large as a small building.
Our
project was to Kaizen (Improve) their production line. They produce a certain
model of air conditioner. Our task was to reduce overtime of their workers
without any change in their production capacity.
We
utilized Toyota Production principles as I have mentioned before. We divided
our team into 2 sub teams.
We
observed three different operators.
First operator was involved in the assembly, second was
the inspector and third operator was involved with packaging.
Our
goal was to reduce the total TakTime. We started with standard flow chart and
measured their timings. Caroline White was our team leader and she did a
remarkable job leading our team.
We
came up with some great ideas. Dr. Nunez and Ruth Hemphill suggested a U shaped
module for the inspector work station which reduced his walking time
significantly, my team suggested to eliminate waste (Muda) from packaging and
add value to the operator’s time by assisting other colleagues.
Our
patients are not cars, but on the other hand we do have a line, a line in the
ER. Different patients presenting with different problems like a production line,
where you may have a Camry and the next could be a Highlander.
Our
goal is to have a standard work for these problems so that all operations run
free of defects/medical errors and our quality remains top notch/improved survival.
Friday, May 18, 2012
Toyota Production System. Part 2.
Toyota Production System Training. Part 2.
Kaizen,
it is all about improving a system, any system. This
course, Gemba Kaizen, is about learning skills to improve efficiency
as you decrease Muda (waste) associated
with work.
There
are few key concept one need to comprehend as you learn more about Toyota Production systems.
- Jidoka: it roughly translates to “Automation with
a human touch”. So whenever there is an equipment malfunction, the machine stops
immediately that prevents it from producing defective products.
-
“Just in time” approach: Any process produces
only what is needed by the next process in a continuous flow. It helps with
producing only what is needed, when it is needed and in the right amount.
Using
these principles Toyota mass-produces automobiles utilizing the philosophy of
Jidoka and “just in time”. These vehicles are of exemplary quality, long
lasting and up to the par for the customer.
Few days ago we spent our day at the Toyota museum. It was a very interesting
experience. Museum has tow major pavilions. One is about textiles/Looms and the
seconds part is about Automobiles.
Toyota
name is so synonymous with cars that few people know that their initial
business was manufacturing automatic looms.
This
was the first time I observed a museum as a student rather than a spectator. Our
goal was to observe Toyota Lean manufacturing and Toyota production system and later describe that process to the group with a brief sketch.
About
the picture:
Picture 1- First circular looms designed by Sakichi Toyoda.
Picture 2- This is my sketch. I was impressed by
the automotive pavilion where they tested different metals, improved their
design, they went to the source to get better materials and design and at the
same time kept safety in their mind.
I was never good at sketching!
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